How we're here for you
The health of our customers and employees is a top priority for us. As your trusted financial partner, we're committed to continuing to provide you with the support and service you rely on to fulfill your banking needs.
*Beginning on Monday, April 6, all of our branches with drive-up windows will provide drive-up service with reduced hours Monday - Friday 10:00am - 3:00pm, and normal Saturday hours at applicable locations. Appointments can be scheduled on an as needed basis for safe deposit box access, new account opening, and loan consultation by calling our customer service team at 800.303.9511. We’re encouraging customers to bank with us remotely as much as possible using our online and mobile banking tools. Please know we deeply value serving our customers face-to-face, but are taking proactive measures that follow recommendations from the Centers for Disease Control and Prevention (CDC). If you have not yet enrolled in online or mobile banking, it only takes a few minutes - enroll here.
Supporting our customers
Knowing that COVID-19 is impacting all of our lives, we want to remind you that we’re here for you and share that we’re taking extra steps to provide support and ease stress. We’re committed to helping those experiencing financial hardship due to COVID-19.
Loan Payment Deferral Inquiries
- If you're a consumer customer with a mortgage, personal loan, or auto loan please call us at 207.858.2582 for assistance.
- If you're a commercial or small business loan customer, please contact your existing Commercial Lender for more information.
Government Funded Support for Businesses
Our team is here to help guide you through this challenging time so your business can continue to positively impact our local communities. If your business has been financially impacted by the COVID-19 pandemic we're here to support you in applying for government funded assistance programs.
- Small Business Administration Paycheck Protection Program - now taking applications
- Small Business Administration Disaster Loan Assistance
- Finance Authority of Maine (FAME) COVID-19 Relief Loan Programs
As this challenging situation evolves, we will continue to closely monitor and communicate updates to you.
The health of our customers and employees is a top priority for us. View a message from our President and CEO addressing our response to COVID-19.
Here you will find all of our recent news and other helpful information to always keep you in the know and up-to-date on all our new developments.
New to our online and mobile tools? No worries, check out our FAQs to get started. Call our Customer Service team at 800.303.9511 if you need help.
We work around the clock to keep your account and personal information safe and secure. If you are ever in doubt or suspect fraudulent activity, Call our Customer Service team at 800.303.9511.