Coronavirus Resource Center

Prioritizing the safety of you and our employees 

Starting on March 15th our branch lobbies are back open for in-person service. While we look forward to seeing you, our drive-up service, online banking, and ATMs continue to be great distant banking options to serve those that are most vulnerable to COVID-19. Visit our location page to see the hours for your branch. As we reopen, the health and safety of you and our employees remains our top priority. Our teams are taking extra precaution to provide you with a safe banking experience.

Here's what you can expect the next time you visit one of our branches
  • Sanitized & Clean: we're still routinely sanitizing and conducting daily deep cleaning. A customer sanitation station will continue to be provided at the entrance area of each branch as well.
  • Social Distancing: floor markers have been placed to help you social distance We're also limiting the numbers of customers in our lobbies. Please note maximum capacity will vary by lobby size.
  • Mask Requirement: Per state of Maine guidelines, we are requiring customers to wear masks upon entering our lobbies. Don't have a mask? No worries, we'll provide one!
  • Glass Protective Barrier: At each of our locations glass protective barriers have been installed at teller lines to provide additional protection when being served by your Personal Banker.

Economic Impact Payments

March 11th Update: The American Rescue Plan Act was approved on, March 11th and includes another round of stimulus payments. Payments to those who have direct deposit information on hand with IRS will begin to arrive as early as Wednesday, March 17th.
 
Please remember these payments are issued directly by the IRS. For more information and to determine eligibility please visit the IRS website at IRS.gov.
 

Supporting our customers

Knowing that COVID-19 is impacting all of our lives, we want to remind you that we’re here for you and share that we’re taking extra steps to provide support and ease stress. We’re committed to helping those experiencing financial hardship due to COVID-19.

Loan Payment Deferral Inquiries
  • If you're a consumer customer with a mortgage, personal loan, or auto loan please call us at 207.858.2582 for assistance.
  • If you're a commercial or small business loan customer, please contact your existing Commercial Lender for more information.
Government Funded Support for Businesses
Our team is here to help guide you through this challenging time so your business can continue to positively impact our local communities. If your business has been financially impacted by the COVID-19 pandemic we're here to support you in applying for government funded assistance programs.

Small businesses are the backbone of our economy and we remain committed to doing everything possible to support our business customers during this challenging time. If you have questions, please contact your Commercial Lender
  

How we're here for our communities

Our Charitable Foundation has been working help overcome the challenge that Mainers are facing with food availability during COVID-19 by donating over $30,000 to 29 local food bank programs that serve central and western Maine.

In this time of uncertainty, we know there are many Maine families facing financial hardships in our communities. Being able to put food on the table, shouldn’t be one. If we can directly support these local food programs in a manner that can alleviate some of the stress families are experiencing over food scarcity, then we’re here to help.
- David Cyr, President & CEO of Skowhegan Savings Bank

With our small business and non-profit customers facing unique challenges this year we're here to support them by sharing our advertising dollars to help get their message out! Check out our Facebook page to see a few of these messages from local businesses in your communities. 



A message from our President

The health of our customers and employees is a top priority for us. View a message from our President and CEO addressing our response to COVID-19. 


Online & Mobile Banking

We’re committed to make banking with us as convenient as possible. Our remote banking options make accessing your accounts easy from anywhere at anytime. 


News & Notices

Here you will find all of our recent news and other helpful information to always keep you in the know and up-to-date on all our new developments.
 

 

Online & Mobile Banking FAQs

New to our online and mobile tools? No worries, check out our FAQs to get started. Call our Customer Service team at 800.303.9511 if you need help.

Our Locations & ATMs

  While our branch lobbies are temporarily available by appointment only, you can still visit get your banking needs taken care of with our drive-up service and smart ATMs.  

  

Safe & Secure

      If you are ever in doubt or suspect fraudulent activity, Call our Customer Service team at 800.303.9511. Unemployment fraud is occurring at a very high rate. Stay informed and learn more here.